A quick mention

Kevin in Houston mentioned the following article about iFLOOR that I hadn’t noticed. Good find Kevin and insightful comments by Frank O’Neill. http://www.floordaily.net/focus_article.aspx?article=10529
The story talks a bit about how the competitive landscape is changing for flooring retailers and how the concept of clicks and bricks is continuing to evolve.
Another story I recall recently ran in Retail Traffic magazine talking about the clicks to bricks moves of some online retailers. http://retailtrafficmag.com/mag/retail_clicks_bricks/
It certainly it interesting to continue to watch our dynamic business change.
One thing is certain, customers vote with their checkbook on who is the best provider for their purchase so we must continue to get better at listening to their needs!