Kudos to Hannah and Berns!

On Fri, 16 Mar 2007 07:03:05 -0700, Rose wrote
> Hi,
>
> Just wanted you to know that Hannah Carlson went above and beyond the ordinary in helping me get my order delivered on time. By the time it was finished, I felt like we were old friends. What a gem. Your whole operation is first rate in my opinion, very user-friendly, informative, and dependable. Hannah made my whole experience as pain-free as humanly possible.
>
> Thanks to you all.
> Rose

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Rose,

Thank you very much for taking the time to write to us about you experience, especially for your kind words for Hannah.

I must say you’re right on the money when you said she was a gem because, in fact, SHE IS!

We’re glad that her expertise has created an exceptional experience for you, as she’s done for hundreds of our customers. Hannah LOVES customer feedback, and that’s why I’m making sure everyone in the company knows about her good deed!

Please let your friends know about the level of service Hannah provided you with on iFLOOR and don’t hesitate to drop her name and send people her way.

Thank you very much for your trusting Hannah with your flooring purchase, we appreciate your business

Thank You,
Bernard San Juan III
Training & Workforce Manager
iFLOOR